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Southwest Airlines cancels two-thirds of its flights amid brutal travel weekend

Funviralpark 1 year ago 0 5

Southwest Airlines Co. canceled about two-thirds of its flights on Monday in a meltdown that left thousands of customers stranded, while other airlines began to recover from the holiday winter storms, and the situation is set to continue. It got worse.

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More than 2,700 flights were scrapped Monday as the Dallas-based airline found it unable to stabilize operations and fix the problem after canceling thousands of flights over the Christmas weekend. did.

Between Thursday and Monday, airlines canceled about 8,000 flights, according to FlightAware.

Problems in the Southwest on Monday, despite generally improving weather conditions and rising temperatures across much of the eastern half of the country, which has been plagued by snow, winds and subzero temperatures in recent days. intensified.

Southwest executives spent most of the weekend, including Christmas, in meetings to resolve the issue, according to people familiar with the matter. However, their efforts failed to get the airline back on track.

A combination of operational challenges, such as bad weather locations, Southwest Airlines’ flight route configuration, and a crew scheduling system that was overwhelmed and succumbed to change, according to managers and union leaders, contributed to the problem. There has occurred.

A larger version of this report is available on WSJ.com.

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