Flight cancellations, delays mar holiday travel at Logan

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As of Monday night, Boston had 75 cancellations and 300 delays, according to Flight Aware.

A woman wrapped in a blanket in her seat in Terminal A at Logan Airport on the Friday before Christmas. John Tolmacchi/Globe Staff (Metro)

Logan Airport was frustratingly busy on Monday as travelers faced flight cancellations and delays the day after Christmas.

As of 7:45 p.m., Boston had 75 cancellations and 300 delays, according to Flight Aware.

Southwest topped the list with 28 cancellations and 4 delays. JetBlue followed suit with 13 cancellations and 140 delays.

Other airlines affected by both cancellations and delays included Cape Air, Delta, Spirit, United and Jazz, according to Flight Tracker. Another 18 airlines experienced flight delays, but no cancellations as of 7:45 PM.

In a statement on its website, Southwest acknowledged that “continued challenges are impacting customers and employees in unacceptable and significant ways” as a result of winter weather.

The airline said it was “well staffed and prepared for the upcoming holiday weekend when severe weather sweeps across the continent”, but winter storms forced flights across the network to halt. was confused.

“With no more concerns than ultimate safety, the people of the Southwest share the goal of taking care of every customer,” Southwest wrote. We sincerely apologize.”

According to Flight Aware, there were more than 3,800 cancellations and more than 7,100 delays nationwide on Monday.

“The ticket office said there was nothing I could do,” one traveler told WBZ-TV on Monday. neither. ”

Another traveler told WBZ his flight was delayed because the plumbing in the plane’s bathroom froze.

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